Testimonials & case studies

We have dealt with KRL for some time now and have found their services to be very good. Mark the Sales Director is happy to talk us through the options available to ensure that we get the printer most suitable for our requirements at a competitive price.

Installations have been efficient and the engineer didn’t leave until he was sure that we were happy with the setup of the equipment and how to use it. Aftercare service is prompt and courteous. We would have no problem in recommending KRL to anyone looking for a printing solution. Rilmac – Stephen Everton / Head of Finance & Central Services

“Having dealt with a number of unsavoury fish in the shark infested waters of photocopier/print sales it has been an absolute delight and refreshing change to deal with KRL. I met with George and Kara was thoroughly impressed with both their honesty and knowledge; I was a die hard photocopier person and took some persuading to move to a multi-functional printer!

However, having now taken the plunge I am happy to report that everything George and Kara promised has proved to be true – these multi-functional printers really do make life easier, improve productivity and save costs! To be able to photocopy, print, scan and fax from one machine really has revolutionised our office! Moreover the after sales support and customer service of KRL has been of the highest order, I will certainly never use anyone else and can highly recommend both KRL and their products.

We changed our copier supplier in the 1990s to KRL Group Ltd because they were able to demonstrate that level of service and commitment that we were looking for. Technology has changed dramatically over the years as have our requirements and the KRL Group Ltd have offered us their expert advice on what equipment best suits these needs.

The sales, service and office staff have always dealt with us in a courteous, professional manner and nothing is too much trouble. We would have no hesitation in recommending the KRL Group Ltd to any prospective customer.

This organisation has been a customer of the KRL Group for over 10 years. I have found their proactive, reliable approach to business has enabled us to keep up to date and at times, ahead of the latest technology.

Their speed of response has been crucial to our continued success and I have no hesitation in recommending them. I would be pleased to show potential customers the benefits this organisation has gained since KRL have been our preferred supplier of copiers and printers

Sovereign Health has been doing business with the KRL Group for about five years and during this time we have forged an excellent working relationship with them. Initially KRL helped us out of a tricky spot involving a third party supplier and we were impressed with the way they seamlessly addressed the problem by quickly identifying our needs and supplying equipment for the purpose.

Since then they have kept their standards high both in terms of service and customer care and their customer facing staff retain a very friendly and approachable disposition. We would have no hesitation in recommending KRL services to any company.

We have done business with KRL now for some fourteen years and during that time we have always been satisfied with our dealings. The equipment supplied has always been to our satisfaction and the service levels and assistance given by KRL have always been excellent.

Technical support has also been of the highest level which is important to us where any equipment malfunction should cause considerable problems. We have certainly valued our relationship with the company, particularly in KRL’s efforts to supply us at the most competitive prices.