Managed Print Services

About MPS

Today’s economic climate is forcing companies to focus on being leaner and look for ways to reduce costs whilst improve efficiencies and profitability.

Many organisations are unaware of the opportunity to make significant savings from capital and operational expenditure through simply managing their printing and copying more effectively. They do not realise that the human resource, maintenance costs, consumables along with IT helpdesk support, added together with the device cost can be a significant chunk of capital.

In order to cut costs and improve productivity many businesses are looking to procure their equipment, consumables and service in a single, all-inclusive contract known as a Managed Print Service. No matter what the size of your organisation, implementing such a solution means that yourself and your staff only need to think about what you are printing and we do the rest.

The savings which a Managed Print Service can deliver should not be under-estimated. Our pro-active approach reduces the number of hours IT staff are spending fixing printers and shows tangible cost-savings by having all devices on a cost-per-copy basis.

The next step is to take action. KRL Group listen to what you need. We believe in forming long-lasting partnerships with our customers, which means understanding your business now and looking at future growth.

Why should you consider an MPS?

You have a variety of models of copiers, printers, fax machines scattered around the office – Using a variety of makes and models means a variety of toners and other consumables need to be sourced, taking up administrative time and resource.
 
Unsure of the amount of desktop printers and their impact on your printing costs – Desktop printers worm their way into businesses under the radar. Off-the-shelf hardware may appear ‘cheap’ but taking into account consumable prices over its lifetime, the total cost of ownership can be shockingly expensive and can dramatically increase costs.
 
Multiple departments able to purchase devices – In many businesses there has been a shift from centralised purchasing departments to a fragmented approach, whereby different departments/sites are responsible for purchasing their own equipment. All of this adds to the problem stated above.
 
Stationary cupboards full of unused ink cartridges and parts – Supplies take up valuable space and is dead money, which could be utilised more effectively elsewhere. Because desktop printers have a short life-span you could end up with redundant supplies once a machine breaks down.
 
Few or no policies around print – If no policies or rules are in place there are no boundaries as to what users can and can’t print and to what device. Multi-functional devices are generally more cost-effective than desktop printers so by sending a large document to a printer you are spending in some cases 10 x more on printing this document to a printer rather than the more efficient MFD.
 
IT department too busy to handle printing and copying support – IT staff have bigger projects and challenges than having to install a print driver or fix a paper jam and the number of these minor problems can end up putting a real strain on their department and take them away from working on the more important IT issues and opportunities which could benefit your company.

Benefits

Save money – One supplier = one invoice which makes life easier for your accounts department and gives you a true picture of your printing and copy costs.
One cost per copy across your fleet means you don’t have the worry of buying toners, arranging repairs as all of this is included and you can budget ahead.
 
Improve productivity – Having a single partner for all devices removes the need for individuals within your organisation to waste time sourcing consumables and maintenance. It also allows your IT staff to get on with more important tasks as any service issues should be directed through to KRL Group’s service technicians who are dedicated to keeping you up and running and easily solve problems and pro-actively prevent issues from occurring.
 
Increase efficiency – Minimise equipment downtime through faults and lack of consumables with one call to KRL Group. Allowing us to manage your print environment means what used to your headache is taken away and dealt with by us, providing your organisation with a seamless experience.
 
Improve security – Take advantage of print security features on your MFDs especially in environments where devices are shared. Using standard options such as Secure Print you are able to send sensitive documents from your PC to your own personal secure user box on the MFD and then collect when is convenient using a unique user name and pin code. This also gets away from a  pile-up of unwanted prints at the end of the day as you only print what you need and as you are at the device you pick up everything you print.
 
Being kept in the picture – We strive to keep our customers up-to-date with the latest technology to ensure they achieve maximum productivity for minimum cost. As new products move into the market we keep you informed if you could benefit.

KRL Group also allocate you an account manager who will visit you on a quarterly basis to discuss the performance of your fleet, and to advise on any problems that may have been encountered and how these are to be resolved.